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Terms of service

General Terms and Conditions of ZUNANI AG
(Status September 2022 )
1. Scope of application
These General Terms and Conditions (GTC) apply to all legal transactions concluded bynatural or legal persons (customer)in person on site, by telephone, e-mail or via the online store www.zunanitruffle.com (online store) with ZUNANIAG, Bahnhofstrasse 10, CH-8001 Zurich (seller) and are part of the corresponding contractual relationship. The seller reserves the right to change these terms and conditions at any time. Any terms and conditions of the customer that deviate from these GTC will not be accepted unless the seller has confirmed themin writing.
2. Conclusion of contract
The Seller offers beverages and products refined with truffle extract (Products) to customers for purchase via various sales channels (Offer). The customers have the option to purchase products by ordering on site, by telephone, e-mail or via the online store at the price specified by the seller (price)(acceptance of offer). The offer acceptance is possible in writing, verbally or electronically. With the acceptance of the offer by the customer, the contractual relationship between the customer and the seller comes into effect. By accepting the offer, the customer undertakes to accept the products andservices. A return of the products by the seller is excluded. By accepting the offer, the customer expressly agrees to these GTC.In the case of alcoholic beverages, the customer confirms with the acceptance of the offer to meet the minimum age required by law (16 or 18 years).
3. Prices and invoicing
The seller is free to set the prices for the products (including currency) and change them at any time. The price stated in the offer shall apply in each case. Unless otherwise stated, the prices are exclusive of value added tax. Any shipping andpackaging costs will be calculated separately from the price and, if possible, shown in the offer. If the shipping and packaging costs cannot be determined in advance, the customer will be invoicedfor reasonable costs according to expenditure. In the case of purchases, payment shall be made by invoice by the seller orby other means of payment. The time limit for payment of the invoice is30 days unless otherwise specified. The seller reserves the right to exclude customers from individual payment options without giving reasons or to require prior payment for the products to bedelivered. In the event of late payment by the customer, the seller may charge interest on arrears of 5% per annumand, from the second reminder, a reminder fee of CHF 40.- or EUR 40.-.
4. Delivery and collection
The customer has the choice to have the products delivered or to pick them up at a place specified by theseller.
In the case of delivery, the products will be sent to the delivery address specified by the customer. Unless otherwise noted by customers, this corresponds to the billing address. The transport risk shall be borne entirely by the Customer. With the shipment of the products, the transfer of benefit and damage to the customer. If additional shipping costs are incurred because the customer has specified an incorrect delivery address or an incorrect addressee, these costs shall be borne entirely by the customer. The products are delivered by a subcontractor of the seller or the post office. In principle, the agreed delivery times apply. In the event of late delivery, there shall be no claim for damages. The customer explicitly waives any financial claims in this regard. Ifthe customer does not acceptthe products delivered by the seller within the agreed or stated delivery periods, the seller may withdraw from thecontract, cancel the order and charge the customer a handling fee of 15%. For collections, the place, date and time(s) as specified by the Seller within thequotation shall apply. Products must be picked up at the time or within the time window and location specified. If theProducts are not collected accordingly, the Seller may withdraw from the Contract and charge the Customer a handling fee of 15% of the invoice amount.
5. Availability of the products, warranty and liability
If a product is no longer available, the seller can withdraw from the contract. In this case, it shall refund to the customer any payments already made. The products of the seller with a best-before date are generally edible untilthe specified date. However, the customer is aware that theproducts are natural products and must therefore be checked for edibility before consumption. The products and deliveries are manufactured and executed by the Seller or by subcontractors commissioned by the Seller. The seller assumes liability for intent and gross negligence, any further liability is excluded to theextent permitted by law. The Seller shall not be liable for damage caused or brought about in any way by theCustomer, in particular by improper storage, or by other persons orby force majeure. The liability of the seller for auxiliary persons as well as subcontractors is completelycancelled.
6. Data protection
The data required for the transaction will be stored and used in the context ofthe execution of the contract. The customer agrees that his personal data will be passed on to third parties if this is necessary for the execution of the contract.
7. Severability clause
Should individual provisions or parts of these GTC be wholly or partially invalid, the validity of the remaining provisions shall remain unaffected. In this case, the customerand the seller undertake to replace the invalid provision with the valid provision that comes closest to the economic purpose of theinvalid provision. This also applies to loopholes in the contract.
8. Applicable law and place of jurisdiction
Any disputes arising from this contract shall be governed by Swiss law. The place of jurisdiction is Zurich.

ZUNANI AG
Bahnhofstrasse 10
8001 Zurich
SUISSE