Privacy Policy

Data Protection of ZUNANI AG 

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration. This privacy statement describes how your personal information is collected, used and shared when you use or make a purchase from www.zunanitruffle.com. 

When you visit the Site, we automatically collect certain information about your device, including information about the web browser, IP address, time zone, and some of the cookies installed on your device. When you navigate the Site, we also collect information about the individual web pages or products you access, the websites or search terms that led you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information." We collect device information using the following technologies: 

Cookies are small text files that are placed on your computer and stored by your browser. These are therefore data files that are stored on a device or computer and often contain an anonymous and unique identifier. They do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Most of the cookies we use are so-called "session cookies". They are automatically deleted after the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies allow us to recognize your browser on your next visit. You can set your browser so that you are informed about the setting of cookies and allow cookies in individual cases. You can accept cookies for certain cases or generally exclude them as well as activate the automatic deletion of cookies when closing the browser. When deactivating cookies, the functionality of this website may be limited. 

Log files record actions on the website and collect data such as IP address, browser type, Internet service provider, referring exit pages, and date and time stamp. 

These are electronic files used to capture information about how you navigate the website. In addition, when you purchase or attempt to purchase something on the Site, we collect certain information about you. This includes name, billing address, shipping address, email address, phone number, payment information (including card numbers). We refer to this information as "order information". 

By "personal data" in this Privacy Policy, we mean both device information and order information. We generally use the Order Information we collect to fulfill orders we receive through the Site (including, but not limited to, processing your payment information, providing shipping, and sending you invoices and/or order confirmations). Further, we use this order information to communicate with you and to review our orders for potential risk or fraud and provide you with information or advertising related to our products or services where consistent with your privacy preferences. We use the device information we collect to screen for potential risks and fraud (including, without limitation, your IP address) and generally to improve and optimize our website (for example, by using analytics about our customers' navigation behavior and your interaction with the website, and to evaluate the success of our marketing and advertising campaigns). 

We share your personal data with third parties who assist us in using your personal data as described above. For example, we use Shopify and apps authorized by Shopify to operate our online store. 

We use Google Analytics to help us understand how our customers use the website. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies". The information generated by cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. For more information on how Google Analytics handles user data, please see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de. Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

We use the "visitor action pixel" from Meta Conversion Tracking within our website. With its help, we can track the actions of users after they have seen or clicked on an advertisement. This allows us to record the effectiveness of the advertisements for statistical and market research purposes. The data collected in this way is anonymous to us, which means that we do not see the personal data of individual users. However, this data is stored and processed by Meta, about which we will inform you according to our level of knowledge. Meta may link this data to your social media accounts and also use it for its own advertising purposes, in accordance with Meta's Data Use Policy. 

As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. 

On our website you have the possibility to subscribe to our newsletter. This requires registration by means of an e-mail address. This is necessary for registration and is used exclusively to send you information and offers. For the technical processing of e-mail advertising measures, we commission third parties, and we pass on the necessary data for this purpose. At the end of each newsletter you will find a link that allows you to unsubscribe at any time. After unsubscribing, your e-mail address will be deleted. 

If you send us inquiries via the contact form, your data from the inquiry form, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. 

We would like to point out that we do not change the data collection procedure and the data usage procedure of our website if we receive a "Do Not Track" signal from your browser. 

If you are a resident of Europe, you have the right to access the personal data we hold about you and request its correction, update or deletion. If you wish to exercise this right, please contact us using the contact details below. If you are a European resident, please also note that we process your data to fulfill contracts with you (e.g., if you place an order through the Site) or to pursue our legitimate business interests as set forth above. Additionally, please note that your data will be transferred outside of Europe, including Canada and the United States. 

If you place an order through the Site, we will retain your order information for our records unless you request us to delete that information. 

The Website is not intended for persons younger than 16 / 18 / 21 years old. 

We may occasionally change this Privacy Policy to reflect changes in our practices, or for other operational, legal or regulatory reasons. We reserve the right to change the telephone numbers or short codes we use to operate the Service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code that we change, including any STOP or HELP requests, may not be received, and we will not be liable for fulfilling any requests made in such messages (feel free to email us). 

If you would like more information about our privacy practices, have questions, or would like to make a complaint, please contact us by e-mail at info@zunanitruffle.com or by mail at the business address listed below: 

ZUNANI AG
Bahnhofstrasse 10
8001 Zurich
SWITZERLAND